Terms of service
Welcome to mediproducts.in. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to these Terms.
1. General Information
This website is operated by mediproducts.in. Throughout the site, the terms “we”, “us”, and “our” refer to mediproducts.in. Our store is powered by Shopify, which enables us to provide our services.
By using our website, you agree to be bound by these Terms & our Privacy Policy.
2. Eligibility
- You must be at least 18 years old to use our services
- You agree to provide accurate and complete information
- You are responsible for maintaining your account security
3. Products & Medical Disclaimer
- We sell healthcare and medical products
- Product descriptions are provided for general information only
- We do not provide medical advice — always consult a qualified healthcare professional before use
- Product images may slightly differ from actual items
4. Orders & Acceptance
- Placing an order means you are making an offer to purchase
- We reserve the right to accept or reject any order
- Orders are confirmed only after successful payment (or COD confirmation)
- We may cancel orders due to stock issues, pricing errors, or suspicious activity
5. Pricing & Payments
- Prices are subject to change without notice
- Prices may not include shipping charges or taxes
- You agree to provide valid payment details
- For Cash on Delivery (COD) orders, you must provide accurate contact details
6. Shipping & Delivery
- Delivery timelines are estimates and not guaranteed
- We are not responsible for delays caused by courier services or external factors
- Risk of product loss passes to you once shipped
7. Returns & Refunds
- Returns are governed by our Return & Refund Policy
- Only eligible items (damaged/defective) can be returned
- Please refer to our Refund Policy page for full details
8. Intellectual Property
All content on this website (images, text, logos, designs) is the property of mediproducts.in and is protected by copyright laws.
You may not copy, reproduce, or use any content without permission.
9. Third-Party Services
- Our store is powered by Shopify
- We may use third-party services (payment gateways, shipping partners)
- We are not responsible for third-party websites or services
10. User Conduct
You agree not to:
- Use the website for illegal purposes
- Upload harmful or malicious content
- Misuse or attempt to hack the website
- Provide false or misleading information
11. Limitation of Liability
We are not liable for:
- Any indirect or incidental damages
- Losses due to misuse of products
- Delays or failures beyond our control
All products are provided “as is” without warranties unless specified.
12. Indemnification
You agree to indemnify and hold harmless mediproducts.in from any claims arising from your misuse of the website or violation of these Terms.
13. Termination
We may suspend or terminate your access to our website at any time if you violate these Terms.
14. Governing Law
These Terms shall be governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Kerala.
15. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with an updated date.
16. Contact Information
If you have any questions about these Terms:
Store Name: mediproducts.in
Email: mediproductss0@gmail.com
Phone: +91 9778522615
Address:
Karattil Pottamal
Mundumuzhi, Vazhakkad
Malappuram, Kerala – 673640
India