Privacy policy

Last updated: May 3, 2026

This Privacy Policy describes how mediproducts.in ("we", "our", or "us") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

Our store is powered by Shopify, which enables us to provide our services to you.

1. Information We Collect

We may collect the following types of personal information:

Personal Details

  • Name
  • Address (billing and shipping)
  • Phone number
  • Email address

Payment Information

  • Credit/debit card details
  • Payment method and transaction details

Account Information

  • Username and password
  • Preferences and settings

Order Information

  • Products viewed, added to cart, or purchased
  • Order history, returns, and exchanges

Device & Usage Data

  • IP address
  • Browser and device information
  • Website interaction data

2. How We Collect Information

We collect your information:

  • Directly from you (when placing orders or creating an account)
  • Automatically (through cookies and tracking technologies)
  • From third-party service providers (payment gateways, logistics, etc.)

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and notifications
  • Prevent fraud and ensure security
  • Send promotional messages (only if you opt-in)

4. Sharing Your Information

We may share your information with:

  • Shopify (to operate our store)
  • Payment gateways (for secure transactions)
  • Shipping partners (to deliver your orders)
  • Marketing and analytics partners

We only share necessary information and ensure your data is protected.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve your browsing experience
  • Remember your preferences
  • Analyze website traffic

You can disable cookies in your browser settings.

6. Data Security

We take reasonable steps to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing emails

To exercise your rights, contact us using the details below.

8. Children’s Privacy

Our services are not intended for children. We do not knowingly collect data from individuals under 18 years of age.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: mediproductss0@gmail.com
Phone: +91 9778522615
Address: Karattil Pottamal , Mundumuzhi, Vazhakkad, Kerala - 673640, India