Shipping policy

Thank you for shopping with mediproducts.in. We are committed to delivering your healthcare products safely and on time.

1. Order Processing

  • Orders are processed within 1–2 business days after confirmation
  • Orders placed on Sundays or public holidays will be processed on the next working day
  • You will receive an order confirmation message/email after placing your order

2. Shipping Time

  • Standard delivery time: 3–7 business days across India
  • Delivery time may vary depending on your location and courier service availability
  • Remote or rural areas may take additional time

3. Shipping Charges

  • Shipping charges are calculated at checkout
  • We may offer free shipping on selected products or above a certain order value
  • Any applicable shipping fees will be clearly displayed before payment

4. Cash on Delivery (COD)

  • COD is available for selected locations
  • Additional COD charges may apply (if applicable)
  • Please ensure correct address and phone number for successful delivery

5. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS or email
  • You can track your order using the provided tracking link

6. Delays & Issues

  • Delivery timelines are estimates and may be affected by:
    • Weather conditions
    • Courier delays
    • Natural disasters or unforeseen circumstances
  • We are not responsible for delays caused by courier partners, but we will assist you in tracking your order

7. Incorrect Address

  • Please ensure your shipping details are correct
  • We are not responsible for delays or losses due to incorrect address details
  • Additional charges may apply for re-shipping

8. Damaged or Missing Items

  • If your order arrives damaged or incomplete:
    • Contact us within 48 hours of delivery
    • Provide photos or an unboxing video as proof
  • We will assist you with replacement or refund as per our policy

9. Undelivered Orders

  • If an order is returned due to:

    • Incorrect address
    • Customer unavailable
    • Refusal to accept delivery

    Additional shipping charges may apply for re-delivery

10. Contact Us

For any shipping-related queries, please contact:

Email: mediproductss0@gmail.com
Phone: +91 9778522615